1. Controller and purpose of the rules

The website specify.sk is operated by Specify sro, which uses the name Specify Labs. These rules explain the nature of the information on the website, the scope of the free initial consultation, and its connection to paid services.

If you find inaccurate or outdated information on the website, or encounter an accessibility problem, you can write to us at konzultacia@specify.sk. Please provide the page address and a description of the problem so that we can review your complaint.

2. Nature and timeliness of information

Articles, tutorials, demos, and downloads are intended for general orientation and education in the areas of CRM, business analytics, marketing, data, and digital solutions. They may include practical experience, case studies, opinions, and recommendations.

When preparing the content, we pay attention to its factual accuracy and clarity. The information is based on the state known at the time of its preparation or last update. The functions, prices, availability and conditions of external tools may change. Before making a decision, please check their current wording with the relevant provider.

The application of general recommendations depends on the specific needs, processes, technical environment and other circumstances of your company. The content of the website itself does not constitute a detailed individual assessment of your situation or confirmation of the suitability of a particular solution for your company. We provide individual professional outputs within the scope of a specially agreed service.

3. Free 30-minute consultation

The initial 30-minute consultation is free of charge. It serves to familiarize yourself with your situation, identify your needs, and consider the appropriate next step.

Preliminary recommendations are based on the information you provide during the consultation and the possibilities for its assessment at this time. The consultation does not include a full audit, detailed review of systems and data, development of a comprehensive assignment, or implementation of technical changes. Conclusions may be refined after obtaining additional evidence or during subsequent research.

Making a reservation or completing a free consultation does not obligate you to order a paid service.

4. Follow-up paid survey and other services

Based on the initial consultation, we can recommend a paid survey to map the current situation in more detail, verify needs, and prepare recommendations for further action.

Paid research is ordered separately, according to the procedure set out in the relevant contract, order and general terms and conditions made available to the client before ordering the service. The mere recommendation of a research during a consultation, booking a free consultation or reading information on the website does not constitute ordering a paid service.

The scope, price, deliverables, deadlines, liability and other terms and conditions of paid collaboration are governed by the relevant contract or order and the agreed general terms and conditions. These rules do not replace or modify the aforementioned contractual documents.

5. Technical instructions, examples and results

Technical procedures and code samples need to be assessed according to the specific environment, tool versions and their mutual compatibility. Before interfering with the operating system, we recommend ensuring a current backup, the possibility of recovery and, depending on the nature of the change, verification in a test environment.

Case studies, model calculations, and benefit demonstrations are provided to illustrate possibilities and connections. Specific results will also depend on the initial state, data quality, implementation method, team collaboration, and other circumstances. The result shown in the example or achieved in another project does not guarantee the same result for every company.

6. External links, traffic and personal data

Links to external websites and services are provided as additional information or resources. Their content and terms are managed by the respective third parties. Use of these websites and services is subject to the terms and conditions of their operators. The mere inclusion of a link does not constitute a guarantee of the completeness or currency of the external content or the suitability of the service for a particular visitor.

The operation of the website also depends on the technical infrastructure and services of third parties; limitations or outages may occur. We comply with applicable legal obligations when protecting systems and processing personal data. These rules do not exclude liability for their violation.

Information on the processing of personal data and the rights of data subjects can be found in a separate document. Privacy Statement (EU) on this website.

7. Content rights

The rights to copyrighted content belong to the respective authors or other authorized rights holders. Specify sro exercises the rights to the content to the extent that it derives from the law, contract or license. The rights to trademarks, logos and background materials of third parties remain preserved.

Unless otherwise stated for specific material, its further use beyond the scope of legal authorizations requires the consent of the relevant rights holder. This does not affect, in particular, the legal possibilities of quoting with reference to the source.

8. Humorous and model processing

Humorous articles may contain exaggeration, caricatures, and fictional scenes or dialogue. Such treatment is distinguished from the documented events in the article.

Caricatures and model illustrations serve to illustrate the topic. Unless otherwise stated for a specific image, it is not an authentic record of the event or a faithful depiction of its actual participants.

9. Legal rights and terms and conditions

The liability of Specify Labs is assessed according to the relevant legal regulations and, in the case of contractually provided services, also according to the validly agreed contractual terms and conditions.

These rules do not exclude or limit liability to the extent that it cannot be excluded or limited under applicable law, nor do they limit any statutory rights of website visitors or customers that cannot be validly waived.